# Progressive Technology Solutions


## Posts

- [Cybersecurity Awareness Month: What Your Business Needs to Know](https://gopts.net/cybersecurity-awareness-month/): October Is Cybersecurity Awareness Month—Are You Ready? Cybersecurity Awareness Month 2025 is here, and this year’s theme is “Secure Our World.” It’s a call to action for individuals and businesses alike to take simple, effective steps to protect themselves online. With cyberattacks on the rise—especially targeting small and medium-sized businesses—there’s never been a better time to strengthen your digital defenses. Why Small Businesses Are at Risk Small businesses are increasingly targeted by cybercriminals because they often lack the resources of larger enterprises. In fact: 43% of cyberattacks target small businesses 60% of SMBs close within six months of a major breach Phishing attacks have surged by over 1,200% in the past year Cybercriminals aren’t just hacking in—they’re logging in using stolen credentials, phishing emails, and weak passwords. The Core 4: Simple Steps to Stay Safe Online This year’s campaign focuses on four practical actions that every business can take: 1. Use Strong Passwords and a Password Manager Weak or reused passwords are a hacker’s best friend. Use long, unique passwords and store them securely in a password manager. A 10-character password with mixed characters can take 803,000 years to crack. 2. Turn On Multi-Factor Authentication (MFA) Even strong passwords can be stolen. MFA adds an extra layer of protection, making it much harder for attackers to access your accounts. 3. Recognize and Report Scams Phishing emails are the most common entry point for cyberattacks. Train your team to spot suspicious messages and report them immediately. 4. Update Your Software Outdated software is full of vulnerabilities. Regular updates and patches help close security gaps before attackers can exploit them. How Progressive Technology Solutions Can Help At Progressive Technology Solutions, we help small businesses turn awareness into action. Our services include: Cybersecurity audits and risk assessments Password manager and MFA setup Phishing simulations and employee training Patch management and endpoint protection We make cybersecurity simple, affordable, and effective—so you can focus on growing your business. Conclusion: Awareness Is Good—Action Is Better Cybersecurity Awareness Month is a reminder that security starts with you. Whether you’re a solo entrepreneur or a growing team, taking these four steps can dramatically reduce your risk. Let Progressive Technology Solutions be your partner in building a cyber-strong business.
- [Why SMBs Are the New Cyber Targets – And How MSPs Defend Them Against Evolving Threats](https://gopts.net/why-smbs-are-the-new-cyber-targets-and-how-msps-defend-them-against-evolving-threats/): Cybercriminals are switching up their playbook. These days, they’re setting their sights on small and medium-sized businesses like yours. In the past, big companies were the main targets. Now, attackers see SMBs as easier options because of limited resources and weaker defenses. Your business could face serious risks if you don’t upgrade your cybersecurity and stay on top of new threats. Managed Service Providers (MSPs) are stepping in to help SMBs like yours stay safe. MSPs have the skills and tools to block attacks that can cause financial loss or damage your reputation. They keep up with new threats and take steps to protect your company, even as cybercriminals use creative methods like Google Sheets to spread malware. That’s not just theory—it’s happening in real attacks right now. As online threats keep changing, knowing how to keep your business safe is getting more important by the day. Working with expert MSPs means you can build stronger defenses and dodge many of the headaches other SMBs face. Key Takeaways Why SMBs Are Becoming the Primary Targets for Cybercriminals Small and medium businesses are catching the attention of cyber attackers. They often have fewer security resources than large corporations. Limited defenses, sensitive data, and key digital operations make SMBs appealing targets for modern cybercrime. Rise in Cyber Threats Against Small and Medium Businesses Cybercriminals have shifted focus from big enterprises to smaller companies. They believe SMBs are easier to breach and less prepared to respond to attacks. A large number of cyber attacks reported today now target small and medium businesses. These attacks include phishing, ransomware, malware, and data breaches. SMBs often lack full-time security teams, which makes them vulnerable to sophisticated cyber threats. Criminal groups see this as a low-risk, high-reward opportunity. Even a small business with modest data can offer valuable information. More information on how SMBs are prime targets for cybercriminals can help you understand this growing risk. Common Motivations Behind Attacks on SMBs Cyber attackers target SMBs with specific goals in mind. Some are after money—either through stealing banking details, launching ransomware, or committing fraud. Others want your customer data, employee information, or intellectual property that can be sold or used in future crimes. Reputation damage is another factor. Data breaches or malware attacks can erode trust and scare away customers. Many SMBs are not insured or prepared, which can make them pay ransoms or fees quickly to get back to business. Attackers aren’t picky about industry or size. Research shows there’s little connection between company type and risk, which is why SMBs are frequent victims of cyber attacks. Key Vulnerabilities Making SMBs Attractive Targets SMBs often operate with tight budgets. This leads to basic security setups, outdated software, and limited staff training on cyber risks. Common weaknesses cybercriminals exploit include: Many small businesses think they’re “too small” for cybercrime. In reality, these gaps make you an easy target for attackers using automated tools to scan and exploit any weakness. Cybercriminals take advantage of these unguarded entry points. Breaches can lead to stolen data, financial loss, and legal troubles. You can find more on why SMBs often lack strong security measures, making them a preferred mark for modern cyber attackers. The Evolving Cyber Threat Landscape Facing SMBs Cybercriminals now use more advanced tactics than before. They’re targeting smaller businesses for quick and profitable attacks. These dangers include popular ransomware strains, tricky phishing methods, data breaches, and major disruptions to daily operations. Emerging Ransomware-as-a-Service Tactics Ransomware-as-a-Service (RaaS) has changed the way cybercriminals operate. You don’t even need deep technical skills to launch ransomware attacks anymore. Hackers can subscribe to ready-made ransomware tools for a share of the profit. This has led to a surge in ransomware incidents against small and medium-sized businesses. Attackers are now deploying ransomware that not only locks up your data but also threatens to leak sensitive information. These dual threats crank up the pressure to pay and can lead to even greater harm if data is exposed online. Many RaaS groups constantly update their tools, allowing attacks to bypass traditional defenses. Signs of a ransomware attack include sudden loss of file access, ransom notes on screen, or files with strange extensions. To lower your risk, keep backups, update software, and train staff to spot suspicious activity. You can read more about the latest ransomware threats targeting SMBs. Phishing Campaigns and Social Engineering Risks Phishing campaigns and social engineering scams have become smarter and harder to detect. Attackers send convincing emails that look legitimate to trick you or your employees into clicking harmful links or giving away passwords. Modern phishing emails often copy real company formats, logos, and even language style. That makes it easy for users to fall for them unless they double-check the sender’s address or links. Business email compromise (BEC) is a common form, where hackers pose as an executive to request money transfers or sensitive data. Social engineering can also involve phone calls, fake websites, or text messages. Employees—especially in fast-paced environments—may feel rushed and overlook red flags. A simple mistake can give hackers deep access to your systems. Providing ongoing training helps your team stay alert. You can find more details about these trends in top cybersecurity threats facing SMBs. Malware, Data Breaches, and Other Threats Malware is often delivered by email attachments, fake software downloads, or malicious websites. Once inside your network, it can steal data, monitor activities, or lock you out of your systems. Many small businesses become targets because of unpatched software and weak password controls. Data breaches can result from malware infections, phishing, or even lost devices. Hackers can access sensitive information like customer records or payment data. The costs of a breach may include fines, investigations, and the need to notify affected customers. Other threats include drive-by downloads, credential stuffing, and denial-of-service (DoS) attacks. Each of these risks can lead to stolen data, financial loss, or downtime. Regular security updates and strong authentication practices can help limit these dangers. For up-to-date statistics on risks, you
- [Why You Should Update Your IT Hardware Before It Breaks to Avoid Downtime and Costly Repairs](https://gopts.net/why-you-should-update-your-it-hardware-before-it-breaks-to-avoid-downtime-and-costly-repairs/): Why You Should Update Your IT Hardware Before It Breaks to Avoid Downtime and Costly Repairs When your IT hardware ages, it tends to slow everything down. Even simple tasks start taking way too long. Upgrading your technology before it actually fails helps you dodge unexpected downtime and those expensive emergency repairs. This proactive move keeps things running and helps you avoid those sudden, chaotic failures that can throw your day into chaos. Outdated hardware brings security headaches and might not even work with the latest software. Refreshing your equipment keeps your systems safer, compatible, and ready for whatever’s next. Staying ahead of issues means you can focus on your real work instead of fighting with slow or unreliable machines. Key Takeaways The Importance Of Proactive IT Hardware Updates Keeping your IT hardware up to date cuts down on expensive problems. It also keeps your business humming along and your data safer. Taking action before things go wrong just makes your systems more reliable. Preventing Unexpected Downtime When hardware gets old or worn, it’s way more likely to fail out of nowhere. That means your work can grind to a halt, deadlines get missed, and users get frustrated. If customer-facing systems go down, you might lose business too. Proactively updating IT hardware lowers the risk of these surprise breakdowns. Regular upgrades make devices more reliable and help you avoid service interruptions. Quick repairs aren’t always possible, either. Replacement parts for old hardware can be tough to find, which just drags out the downtime. By upgrading before things break, you cut the risk of costly downtime and keep everyone productive. Read more about how proactive updates support operational efficiency and reliability. Mitigating Security Risks Old hardware is a weak spot for cybersecurity. Hackers are always finding new ways to break in, and outdated equipment often can’t handle the latest security patches. This leaves your business open to threats like malware and data breaches. Newer hardware is more likely to support current security features, like encryption and advanced authentication. Updating your equipment helps you meet modern security standards and protect sensitive information. If you don’t update hardware, you might not even be able to install new security tools. That makes it easier for cybercriminals to take advantage of known weaknesses. Keeping your systems current is a smart move in defending against emerging threats. Optimizing Performance and User Experience Software keeps evolving, and it usually demands more from your hardware. If your equipment is outdated, computers will slow down, freeze, or crash, making everything take longer. Upgrading your hardware lets you run the latest programs smoothly. This means better speed and a nicer overall experience for everyone in the office. You also get access to new features and tools that old machines just can’t handle. Better performance helps your team work faster. It creates a better experience for staff and customers by cutting out delays and annoying problems. Up-to-date equipment gives your business a real shot at making the most of new technology and staying competitive. Learn more about how hardware updates boost performance and user satisfaction. Enhancing Security Through Timely Hardware Upgrades Updating your IT hardware isn’t just about speed or reliability. It’s a big part of protecting your data and business from growing security threats. Outdated hardware puts you at higher risk for attacks because it often can’t handle the latest protections or updates. Addressing Vulnerabilities and Threats Old hardware can have unpatched security holes that cybercriminals love to target. Hackers are always looking for weak spots, and aging equipment is an easy entry point. If your hardware is outdated, it’s less likely to support the latest security measures, leaving you exposed to malware and other threats. Newer hardware often comes with: By upgrading your hardware regularly, you’re just better prepared to stop cyberattacks before they do damage. This approach can prevent exploitation of weaknesses that are tough or impossible to fix on old devices. For more details on hardware’s role in cybersecurity, check out this overview on the importance of regular hardware updates in cybersecurity. Ensuring Compatibility With Security Patches Security patches are updates to fix new vulnerabilities, but they often need certain hardware features to work right. If your devices are too old, they might not be able to install or run the latest patches. That means you could miss out on important security updates, even if your software is up to date. New hardware supports the latest operating systems and security features, so you can apply all needed patches quickly. Keeping your hardware current means your system stays protected by the latest updates. Timely patches cut the risk of attackers getting in and make your IT environment safer. Reducing Risk of Data Breach and Ransomware Outdated hardware is more likely to get hit by data breaches and ransomware. Attackers look for gaps in old systems to steal info or lock your files for ransom. The cost and damage from these incidents can be brutal, sometimes even forcing a business to close. By investing in regular hardware upgrades, you lower the chances of critical failures that could lead to data loss. Modern devices are built to resist common cyberattacks and handle security issues better. Businesses that upgrade regularly also bounce back faster if an attack does happen. This limits downtime and the financial fallout from a security event. For more on how updates can reduce repair costs and risk, see the benefits of preventative maintenance through hardware updates. Boosting Business Productivity And Efficiency Upgrading your IT hardware before it breaks lets you use new technology, keeps your business moving, and cuts down on costly delays. Even small steps like updating computers can make a surprising difference in your team’s day-to-day work. Adopting Latest Features and Technology When you update your IT hardware, you get the latest features and improvements. New devices mean faster processors, better graphics, and smarter storage. You can run modern software that often needs more memory and speed. Up-to-date tech lets you use advanced security
- [The Real Cost of Downtime for Small Businesses and How It Impacts Your Bottom Line](https://gopts.net/the-real-cost-of-downtime-for-small-businesses-and-how-it-impacts-your-bottom-line/): The Real Cost of Downtime for Small Businesses and How It Impacts Your Bottom Line Every small business relies on staying up and running, but unexpected outages can bring everything to a halt. Downtime can cost your business between $137 and $427 per minute, adding up to serious losses in just a short time. It’s not just lost sales—downtime wastes staff time, delays projects, and leaves customers annoyed. Getting back on track isn’t always easy. If you think only big companies deal with downtime, think again. Small businesses often feel the sting even more, since a short disruption can totally throw off your day. There are plenty of causes—IT glitches, outside threats, even just bad luck—but the result is usually the same: lost money and lost trust. Key Takeaways Understanding Downtime in Small Businesses Downtime means lost productivity, missed sales, and damaged customer relationships. For small businesses with fewer resources, even a short disruption can hit hard. Defining Downtime and Uptime Downtime is any period when your tech or services stop working right. Maybe your website crashes, your payment system fails, or your network just disappears. Uptime is the opposite—your systems and services are running, available to both customers and staff. Most businesses aim for high uptime, like 99.9%, but anything less means more downtime and more headaches. For a small business, keeping things available is everything. Every minute really does count, especially when you deal with clients face-to-face. Tracking uptime and downtime helps you spot patterns and know when something’s off. Check your systems regularly or use automated tools so you can jump on issues fast. Types of Downtime: Planned vs. Unplanned Planned downtime is when you schedule updates, installs, or repairs. You might tell employees and customers ahead of time, and it’s usually for security, upgrades, or maintenance. Unplanned downtime is the nasty surprise—hardware fails, software bugs out, the internet drops, or the power goes out. These are the ones that sting the most because nobody saw them coming. For example: Keeping your systems updated and having backups can help reduce unplanned downtime, but sometimes things just go wrong. Having a plan for those moments is key. Downtime Events Unique to Small Businesses Small businesses face their own set of downtime risks. Tight budgets and older equipment can make IT and network failures more likely. Maybe you rely on just one or two people for tech support, so if someone’s out sick, things can grind to a halt. Cyberattacks like ransomware are a growing problem, since hackers know small businesses often have weaker defenses. Other risks include: Knowing these challenges can help you take steps to keep downtime from wrecking your day. Common Causes of Downtime Downtime often comes from equipment problems, software glitches, power failures, or just plain human mistakes. Understanding the causes helps you avoid those painful interruptions. Hardware and Equipment Failure Your business runs on computers, servers, and networking gear. When hardware breaks, work stops and data can become unreachable. Old equipment is more likely to fail, especially if you skip regular maintenance or updates. Even new devices sometimes break early due to defects. If a key machine or piece of network gear fails, you might lose access to vital files or tools. Replacing hardware can mean hours—or days—of downtime while you recover. It’s smart to track how old your equipment is and plan repairs or upgrades before things break. Software Issues and Glitches Software makes everything run, but bugs, crashes, and compatibility issues can throw a wrench in your plans. Even a small update can cause chaos if it’s not tested. Outdated software is risky—it can develop security holes or stop working with newer systems. Sometimes, different programs just don’t play nice together, leading to slowdowns or full-on freezes. If your accounting or inventory software glitches, business can grind to a halt until it’s fixed. Keeping apps updated and checking for known issues before installing updates is a must. Having support from vendors or IT pros helps you get back on your feet faster. Regular backups are a lifesaver when something does go wrong. Power and Network Outages When the power goes out, so does all your tech. Storms, equipment failures, or even a maintenance mishap can leave you in the dark. Network outages happen when local devices, cables, or your internet provider fail. No network means no shared files, apps, or online tools. Even a short blip can cost you unsaved work or lost productivity. Backup power systems like UPS units and regular network checks help keep outages short. Having an internet backup, like a cellular hotspot, can be a lifesaver when your main connection drops. More on the impact of network and power outages on small business downtime. Human Error and Employee Training Simple mistakes are a leading cause of downtime. Accidentally deleting files, shutting down systems wrong, or misconfiguring settings can cause a mess. Sometimes staff install unauthorized software or unplug cables, not realizing the risk. Lack of training makes these mistakes more likely—people unsure how to use new software can cause errors that slow or stop business. Password mix-ups can lock people out and halt work. Strong onboarding and regular training really help. Clear documentation and step-by-step guides give employees the confidence to do things right. Making sure everyone knows how to back up data, report issues, and use tools safely keeps downtime from simple errors way down. The Financial Impact: Calculating the Real Cost of Downtime Unexpected downtime can drain your business in several ways. The damage isn’t just lost sales—it’s higher IT costs, wasted employee time, and sometimes a threat to your whole bottom line. Lost Revenue and Missed Opportunities When systems go down, every minute can mean lost money and lost customers. Even a brief outage can stop orders, delay payments, or block new leads. For small businesses, the average cost per minute of downtime can easily hit hundreds of dollars. Customers may move on to competitors if you’re offline, and some of those lost sales

## Pages

- [refer](https://gopts.net/refer/): Referred by a Client – Progressive Technology Solutions You were referred by one of our clients A client who trusts us thought we could help you too. You’ve been referred to Progressive Technology Solutions. As a thank-you for taking a look, we’ve put together a set of perks for organizations that come to us through our referral program. Claim your referral perks What you’ll receive as a referred organization When a client sends you our way, we want it to be worth your time. If you move forward with us as your IT partner, here’s what we include for referred organizations, including a complimentary IT Health Check valued at up to $650. Swag Pack Shirts, sweatshirt, travel mug, hats, pens – branded gear to welcome your team onboard. Post-Onboarding IT Health Check A structured review of your environment after onboarding to validate security, stability, and performance. Valued at up to $650 1-Hour Cybersecurity Training A focused 60-minute session for your staff on phishing, passwords, MFA, and everyday security best practices. 20% Off Block Hours A 20% discount on a block of project or support hours to help you tackle your priority initiatives. Why our clients refer us Progressive Technology Solutions helps organizations modernize and manage their IT without locking them into bloated monthly contracts. Instead, we offer pre-paid block-hours that reward you with discounted rates based on what you actually need – not what’s easy to invoice. Tailored IT management & support Cloud & infrastructure design Modern cybersecurity solutions How it works for you Step 1 Tell us about your organization Fill out the short form below so we understand your business and how you were referred. Step 2 We schedule a no-pressure intro call We do a quick discovery call to understand your current IT setup, pain points, and goals. Step 3 You decide if we’re a fit (and get your perks) If you become a client, we’ll deliver your swag, schedule your IT health check and training, and apply your 20% block-hours discount. Claim your referral perks Share a few details about your organization and how you were referred. We’ll reach out to schedule a short conversation and walk you through next steps. We respect your time and your inbox. We’ll only use your details to follow up on this referral.
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- [Network Assessment](https://gopts.net/network-assessment/): Progressive Technology Solutions Network Maturity Assessment This interactive quiz is designed to help you evaluate your organization’s network health by assessing key areas like security and operational efficiency. At the end of the assessment, you’ll receive actionable recommendations tailored to strengthen your network. Your results will highlight areas where your network strategy excels or may need improvement, providing clear guidance to optimize your overall network performance.
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- [Customer Portal](https://gopts.net/customer-portal/): Customer Portal Not a client yet? Contact us and schedule an intro call Schedule Intro Call Customer Support Portal Tickets, Projects and Support Login Now Customer Remote Portal Remote Access Login Now Customer PC Backup Portal Computer and File restores Login Now Email Security Portal Manage Quarantine and Spam Login Now
- [FAQ](https://gopts.net/faq/): FAQs You have questions? We have answers! Schedule a FREE Consultation Frequently Asked Questions We value your time, so we’ve compiled a list of frequently asked questions and answers to provide you with the most up-to-date and straightforward information. If you’re seeking a more in-depth discussion or can’t find what you’re looking for, feel free to schedule a free consultation. We’re here to support you and your business! What is a Managed Service Provider (MSP) A Managed Service Provider (MSP) is a company that remotely manages and supports your IT infrastructure and systems. At Progressive Technology Solutions, we handle tasks like network monitoring, cybersecurity, cloud management, and technical support to ensure your business runs smoothly and securely. How can managed IT services benefit my business? Managed IT services proactively monitor and maintain your IT infrastructure, reducing downtime, enhancing security, and optimizing performance. We handle everything from network management to software updates, allowing you to save time and resources. Do you offer cloud computing solutions? Yes, we provide cloud migration, management, and support for platforms like Microsoft Azure and Microsoft 365. Our cloud services ensure secure, scalable, and accessible solutions tailored to your business needs. Can you help with data backup and disaster recovery? Absolutely. We implement automated backup systems and customized disaster recovery plans to protect your critical data. In case of data loss, we ensure quick recovery to keep your business running. What types of businesses do you serve? We serve small and medium-sized businesses across various industries a crossed the east coast, including healthcare, finance, and manufacturing. Our solutions are tailored to meet the unique needs of each client. How do I get started with your services? Contact us through our website, call us at [insert phone number], or email hello@gopts.net. We’ll conduct a free IT assessment to understand your needs and recommend the best solutions. My business is just starting out. Do I need IT this early? Absolutely. Even if you don’t have many team members yet, IT and technology will help you grow your business, but the earlier you set your standards and protocols, the less you’ll have to change things down the line. By getting IT right from the start, you won’t have to drastically change things later when your policies and procedures are more ingrained or rigid. We already have an IT department. How can you help us? Managed IT and Cybersecurity services support comes in many different forms. It’s not just a team of technicians sitting at a help desk ready to solve your computer problems. We’re here to help you with technology, whether it’s auditing your current cybersecurity protections or helping you get a new product study off the ground with iPad deployments. Technology can help your business grow in many ways, and we want to be the catalyst that helps you transform your technology from a liability to an asset. A Managed Service Provider (MSP) is a company that remotely manages and supports your IT infrastructure and systems. At Progressive Technology Solutions, we handle tasks like network monitoring, cybersecurity, cloud management, and technical support to ensure your business runs smoothly and securely. Managed IT services proactively monitor and maintain your IT infrastructure, reducing downtime, enhancing security, and optimizing performance. We handle everything from network management to software updates, allowing you to save time and resources. Yes, we provide cloud migration, management, and support for platforms like Microsoft Azure and Microsoft 365. Our cloud services ensure secure, scalable, and accessible solutions tailored to your business needs. Absolutely. We implement automated backup systems and customized disaster recovery plans to protect your critical data. In case of data loss, we ensure quick recovery to keep your business running. We serve small and medium-sized businesses across various industries a crossed the east coast, including healthcare, finance, and manufacturing. Our solutions are tailored to meet the unique needs of each client. Contact us through our website, call us at [insert phone number], or email hello@gopts.net. We’ll conduct a free IT assessment to understand your needs and recommend the best solutions. Absolutely. Even if you don’t have many team members yet, IT and technology will help you grow your business, but the earlier you set your standards and protocols, the less you’ll have to change things down the line. By getting IT right from the start, you won’t have to drastically change things later when your policies and procedures are more ingrained or rigid. Managed IT and Cybersecurity services support comes in many different forms. It’s not just a team of technicians sitting at a help desk ready to solve your computer problems. We’re here to help you with technology, whether it’s auditing your current cybersecurity protections or helping you get a new product study off the ground with iPad deployments. Technology can help your business grow in many ways, and we want to be the catalyst that helps you transform your technology from a liability to an asset.
- [Accessibility statement](https://gopts.net/accessibility-statement/): Accessibility Statement Accessibility Statement for gopts.net Progressive Technology Solutions is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Conformance status The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Progressive Technology Solutions is making constant efforts to improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use for those of us with disabilities. We aim to make all pages and content on gopts.net accessible, but some content may not yet fully meet the highest accessibility standards. This could be due to challenges in identifying the most suitable technological solution. We may revise this Statement periodically to reflect improvements or changes to our accessibility practices. Feedback We welcome your feedback on the accessibility of Progressive Technology Solutions website. Please let us know if you encounter accessibility barriers on our website: E-mail: hello@gopts.net We try to respond to feedback within 3–5 business days. This statement was created on 7/21/2025.
- [Contact Us](https://gopts.net/contact-us/): Contact Us We value your feedback, questions, and inquiries. Whether you have a project in mind, need assistance with our services, or simply want to say hello, we’re here to assist you. Get in Touch How can we help you? Whether you have questions about our IT services, seek partnership opportunities, or need technology support, our dedicated team is ready to assist you. Hours Of Operation Mon–Fri: 8:00am–6:00pm Sat: 9:00am–3:00pm Sun: 10:00am–2:00pm Call us New Customers: 603-483-3338 ext 1 Existing Customers: 603-483-3338 ext 2 Email address info@gopts.net
- [Testimonials](https://gopts.net/testimonials/): Home Testimonials Testimonials Our success is defined by the satisfaction and success of our clients. We take immense pride in providing cutting-edge 3D printing solutions, and the kind words of our valued clients are a testament to our commitment to excellence.  5/5 Review Rating CUSTOMER EXPERIENCES Experience our services through the eyes of our customers Discover the challenges our customers have overcome, the innovations they’ve realized, and the satisfaction they’ve found in our 3D printing solutions. Their journeys are a testament to our commitment to quality, precision, and customer success. As you delve into the stories and insights shared by our customers, we hope you’ll gain a deeper appreciation for the possibilities that 3D printing can unlock. These narratives are a source of inspiration and a reflection of the Printifix difference. Learn more ALL REVIEWS Testimonials from our valued clients Their feedback and experiences tell the true story of our commitment to excellence. We are honored to share their words with you, showcasing the impact of our 3D printing services on their projects and businesses. “Printifix has been a game-changer for my design projects. The precision and quality of their 3D prints have helped me bring my concepts to life faster than ever. I can’t imagine working without them.” ★★★★★ 5/5 Randy Johnson Product designer “I’m constantly pushing the boundaries of creativity, and Printifix has been my secret weapon. Their 3D printing services have enabled me to turn my wildest artistic visions into reality. Truly a game-changer!” ★★★★★ 5/5 Mark Johnson Independent artist “As an educator, I rely on Printifix to enhance my STEM classes. Their educational support and affordable pricing have made 3D printing accessible to our students, igniting their passion for innovation.” ★★★★★ 5/5 Andy Smith STEM Educator “Printifix consistently exceeds my expectations. The attention to detail and accuracy of their 3D prints are unmatched. They’re my trusted source for all my engineering projects.” ★★★★★ 5/5 Michael Smithson Auto Enthusiast “Printifix’s expertise has been invaluable in my robotics projects. Their 3D printed components are the backbone of my creations, making them functional and visually impressive.” ★★★★★ 5/5 Bailey Johnson Robotics enthusiast “The Printifix team is not just a service provider; they’re a true partner in our business growth. Their expertise in 3D printing has helped us achieve results we never thought possible.” ★★★★★ 5/5 Mark Thompson Small Business Owner CLIENT TESTIMONIALS Your 3D printing partner Discover the experiences of our satisfied customers who’ve seen their ideas come to life with PrintiFix. John Smith Geophysicist “As an engineer, I demand precision in my 3D prints. PrintiFix consistently delivers quality prints, helping me bring my projects to fruition.” Michael Lean MECHANICAL ENGINEER “PrintiFix is a game-changer for product prototyping. Their attention to detail and quick turnaround have been invaluable to my design process.” Sarah Grealish PRODUCT DESIGNER “Collaborating with PrintiFix has elevated my architectural models. Their attention to scale and detail brings my designs to life like never before.” Mark Johnson Architect CUSTOMER REVIEWS Real experiences with our printifix 3D printing services At Printifix, we believe that the best way to showcase our commitment to excellence is through the genuine experiences and stories of our clients. We take great pride in sharing their real experiences and success stories, highlighting the impact of our 3D printing services on their projects and businesses. Name Email Message Submit
- [Services](https://gopts.net/services/): Our Services Modern IT services that support your business instead of slowing it down. Progressive Technology Solutions helps small and mid-sized businesses modernize, secure, and support their technology so teams can stay focused on real work. → Talk to us ↓ Explore services Proactive support and monitoring Security-conscious approach to every project Common places we start with clients quick wins Replacing aging servers and hardware Cleaning up Microsoft 365 and email Improving backups and recovery plans Standardizing networks and Wi-Fi Empowering your business through technology From managed IT to cloud services, we build a practical technology foundation that matches how your business actually works. IT Modernization Upgrade legacy systems and infrastructure so your environment is easier to manage, easier to secure, and ready for growth. Learn more → Managed IT Services Proactive support, monitoring, and maintenance that keep your systems healthy and your team productive. Learn more → Cloud Services Microsoft 365, Azure, and hybrid cloud solutions designed around security, performance, and predictable costs. Learn more → Professional Services Scoped projects for migrations, cleanups, and deployments when you need focused effort and a clear end result. Learn more → Backup and Recovery Multi-layered backup and recovery strategies so you can recover quickly from outages, attacks, or mistakes. Learn more → vCIO and Consulting Strategic guidance and planning that keeps your technology decisions aligned with your business goals. Learn more → IT Modernization Managed IT Cloud Services Professional Services Backup and Recovery vCIO and Consulting Modernization IT Modernization Expand Upgraded and standardized infrastructure Cleaner network and server design Reduced reliance on end-of-life systems Better performance and stability Planful, low-stress cutovers We help you move away from aging, hard-to-manage systems toward a modern and consistent environment. The focus is on practical upgrades: servers, storage, networking, and core applications that your business depends on. We plan the work, communicate clearly, and schedule changes around your busiest times so projects feel controlled, not chaotic. Day to day Managed IT Services Expand Helpdesk support for your team Proactive monitoring and patching Standardized workstation builds Security-first configuration and policies Regular updates and reporting Managed IT is the foundation of how we work with most clients. We keep an eye on your systems, handle patches and updates, respond to tickets, and maintain documentation. Your staff gets a consistent support experience and you get a partner who knows your environment instead of a rotating cast of anonymous technicians. Cloud Cloud Services Expand Microsoft 365 and Azure planning and setup Migrations with clear rollback plans Identity and access configuration Built-in backup and security controls Cost and license reviews so you do not overpay The cloud can be a great fit when it is planned well. We help you decide what stays on-premises and what moves to the cloud, then design the environment accordingly. Our focus is on clear identity management, security controls, and a cost structure that is easy to explain to leadership. Projects Professional Services Expand Server and email migrations Network, firewall, and Wi-Fi deployments Environment cleanup and remediation Documentation and knowledge transfer Flexible, scoped engagements When you have a specific outcome in mind, our professional services team tackles it as a project. We define the scope, timelines, and responsibilities, then keep you updated along the way. When the work is done, you get documentation and a clean handoff so you are not left guessing about what changed. Resilience Backup and Recovery Expand Local and cloud backups Regular test restores Protection from ransomware and errors Clear recovery time expectations Documentation for audits and insurance Backups are not helpful if nobody is sure they are working. We design backup and recovery plans that match how long you can be down and how much data you can afford to lose, then we test them. If something fails, we fix it before it turns into a real outage. Strategy vCIO and Consulting Expand IT roadmaps tied to business plans Budget and licensing guidance Risk and security reviews Vendor and platform evaluations Regular check-ins with leadership Not every organization needs a full-time CIO, but most benefit from someone thinking about technology more strategically. Our vCIO service gives you that perspective. We help you prioritize projects, plan budgets, and decide where to invest so your IT roadmap supports where you want the business to go. Why work with Progressive Technology Solutions We are a partner who knows your environment, understands your goals, and cares about getting the details right. Alignment Business first, tools second We start by listening to how your business operates and what is not working today. Then we pick tools and platforms that support that reality, instead of forcing you to fit into a product. Security Security in every project Security is part of every conversation: access controls, backups, patching, and user behavior. We design solutions that make it harder for attackers and easier for your staff to do the right thing. Clarity Straightforward communication You get clear explanations, regular updates, and documentation you can share with leadership, auditors, or insurance without needing a translator. Ready to talk about your environment? Tell us a bit about your business and what you would like help with. We will follow up to schedule a conversation and see if we are a good fit.
- [About](https://gopts.net/about/): Home About us About Us With decades of diverse experience, our expert engineers deliver innovative solutions. We bring dedication and trust to every partnership.
- [Home](https://gopts.net/): Modern IT Solutions for your Business Success Security Growth Stability | Empowering small businesses with secure, scalable, and proactive IT solutions. Book a Discovery Call Today 0 + Years Of Experience 0 + Years of Business 24 /7 Monitoring & Support Want to see where your network stacks up? Take our free, no obligation network assessment today Take assessment now What are the Costs of Outdated Tech? Mounting Tech Debt Legacy systems drain resources, increase maintenance costs, and slow down your operations. Inability to Support Your Workforce Outdated infrastructure struggles to keep remote and in-office teams connected, secure, and productive. Failure to Scale & Grow Inefficient IT systems limit your ability to expand, innovate, and meet evolving demands. Risk to Your Most Valuable Data Inadequate data protection puts critical information at risk of breach, loss, theft, or corruption. Empowering Your Business Through Technology From Managed IT to Cloud Solutions, We offer reliable proactive support to keep your business running. IT Modernization Modern infrastructure, agile solutions, and current technology to bring your IT into the present Managed IT Services Proactive support, remote monitoring, and on-site help when you need it most. Cloud Services Microsoft 365, Secure cloud backups, and Virtualization for modern businesses. Professional Services Professional Services delivering seamless installations and strategic reselling tailored to your business. Backup & Recovery Automated, encrypted backups with recovery plans that keep you protected. vCIO & Consulting Plan for growth and compliance with expert IT strategy and guidance. Book a Discovery Call Today Expertise A team of technology experts behind your back Support We are here to help with all of your IT Needs Efficiency We focus on proactive improvement, saving you time and money Focus We take time to understand your needs, and ensuring your IT is aligned with goals Ready to drive your business to the next level? Contact us today and schedule a free no obligation consultation, and learn how Progressive Technology Solutions can simplify your IT and help you achieve success. Trusted Solutions Empower Your Business Unlock your business’s potential with our reliable managed IT services. From proactive support to robust cybersecurity and scalable cloud solutions, we transform your technology into a powerful asset for growth. Lets Talk
- [Privacy Policy](https://gopts.net/privacy-policy/): Privacy Policy Last updated: September 04, 2025 This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Privacy Policy: Account means a unique account created for You to access our Service or parts of our Service. Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Progressive Technology Solutions LLC, Berlin, NH. Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses. Country refers to: New Hampshire, United States Device means any device that can access the Service such as a computer, a cellphone or a digital tablet. Personal Data is any information that relates to an identified or identifiable individual. Service refers to the Website. Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service. Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). Website refers to Progressive Technology Solutions, accessible from Gopts.net You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Collecting and Using Your Personal Data Types of Data Collected Personal Data While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City Usage Data Usage Data Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device. Information from Third-Party Social Media Services The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services: Google Facebook Instagram Twitter LinkedIn If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account. You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy. Tracking Technologies and Cookies We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include: Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You

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